Customer service
Feel free to ask for help!
If you have a question about Tradensea and you can't find the answer in our Knowledge Base, you can ask it in our chat. Questions within an account are processed in the order in which they are received.
Working hours:
- Monday: 9:00-17:00
- Tuesday: 9:00-17:00
- Wednesday: 9:00-17:00
- Thursday: 9:00-17:00
- Friday: 9:00-17:00
If you feel something is wrong and there is a major problem, stop the bot(s) and the robot will pause trading.
- ProTip 1: If it accidentally resumes trading despite this, turn off or delete the API key on the switcher!
- ProTip 2: Search our knowledge base using the search engine, so you can get answers to your questions sooner!
- ProTip 3: Visit our social media channels for a quick answer!
